Visitor Agreement and Return Policy

Notices regarding software, documents and services available on this web site. In no event shall Intuitive Dynamics and/or its respective suppliers be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, provision, of or failure to provide services, or information available from the services.

Return Policy:

Due to its reproducible nature, we do not issue refunds for software or multi-media products. If your product is defective, please initiate a Support Ticket from our e-Support Center, and we will provide you with the download link or replacement media. You should save any defective media until you have received a replacement, but you do not need to return it unless requested.

Software Upgrades

We continually strive to bring you the highest quality software. When a new version of a software product is released, users who have purchased the software within the previous 30 days will be given a free upgrade. Users who have purchased the software within the previous year may be entitled to a discounted upgrade to the new version. Users are entitled to incremental upgrades (bug fixes, etc.) for a period of one year after purchase. Buyers are responsible for providing proof of purchase on request.